New Fees (and how to avoid them)
To ensure we continue to attract and service more professional and committed Stays, Nomad Stays has introduced several new Fees.
Our main Commission and Listing Fees remain completely free, but we are now introducing a:
- $39 Stay Application Fee,
- $39 Stay Re-Listing Fee, and
- $899 Stay Re-Activation Fee (following a suspension)
These fees affect only a small number of our current Stays. Listed Stays continue to enjoy our marketing and booking services for free account while they remain listed.
1. Application Fee
A new $39 Application Fee now applies to first time Stay Owners wishing to list on Nomad Stays.
This fee helps cover our costs of onboarding new Stays and getting new listings completed, live and able to be booked.
It is a once-off fee so Stay Owners that add new Stays don’t need to pay it for their second or subsequent Stays
2. Re-Listing Fee
A new $39 Re-Listing Fee applies to delisted Stays wishing to re-list again.
(Stays usually become de-listed when they’ve stopped providing us with enough rooms to sell. Help Center: Limited Availability and 45 nights out of 180 nights minimum requirement)
The new Re-Listing fee helps cover the costs of restarting our marketing activities for Stays re-listing their offerings with us.
Tips to Avoid this Fee: Keeping your listing current is the key to avoiding this fee.
- Make sure your availability is set a long way ahead (we recommend 18 months of packages)
- Make sure you have packages open all (or most) of the year (we recommend 18 months of packages)
- Use iCal feeds to minimize the effort of updating your room availability
- Keep blocked periods to a minimum
- Perform a Monthly Review (at least) on all your listings
**: Existing Stay members have until 31 May 2023 to re-list themselves for FREE.
3. Re-Activation Fee
When a Stay breaches their agreement with us, they are instantly suspended until a review is undertaken.
If a suspended Stay gets invited to list again, they will need to pay a Re-Activation Fee to have their account re-activated.
The Re-Activation Fee is $899.
While it might sound high it is still lower than the breach of contract penalties imposed by many other OTAs.
Most suspensions to date have occurred when a Stay has cancelled a booking and has not found an alternative accommodation solution for the guest. We’ve also had situations where Stays have applied stating a certain type of property and then listed an incompatible style of property.
Tips to Avoid this Fee:
- Make sure your availability & packages are always correct and up to date. Having a Monthly Checklist is a great way to keep across all your listings.
- Keep your Overflow Plan up to date so you can make alternative arrangements easily
- Double check you’ve listed the correct price on your packages
- Immediately block rooms that have maintenance issues that may need more time to resolve
Why Have New Fees Been Introduced?
Nomad Stays remains committed to keeping prices low for professional Stay operators offering suitable accommodation to digital nomads.
For over 3 years we’ve had no fees for Stays. We kept this position for longer than initially expected after considering the impact of covid on the travel industry, and its subsequent recovery period.
As we’ve grown, and many Stays now having rebuilt their business, it’s time for this completely free period to end. These new fees will allow us to provide better services to our committed Stay partners.
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